All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer $10 flat rate shipping to Australia for most products. Oversized products will attract a higher shipping fee. Charges will be displayed at checkout.
We also offer Express Postage through Australia Post.
Orders over $100 will be eligible for free shipping (conditions apply)
|Estimated delivery time
|Standard flat rate
|4 to 10 business days
|1 to 2 business days (depending on Australia Post)
You can skip the shipping fees with free local pickup in store. After placing your order and selecting Click and Collect at checkout, your order will be prepared and ready for pick up within 1 business day. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are below. Please have your order confirmation email with you when you come.
We currently are unable to send most products overseas from our online store. Please email us should you wish to purchase something and we will assist.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.