For warranty issues with any of the products we sell, please feel free to contact us directly or bring the item in store and we’ll assist you.

Alternatively, some manufacturers have their own warranty procedures.
For LED Lenser, Leatherman, Smith’s Sharpening, Spyderco and Muela, please click here and follow the steps.
For Victorinox, Maglite and Zippo, please click here or call (02) 9482 6620


For users of the Arnott’s Desktop LED Message Fan that are unable to load the software from the supplied CD we have uploaded it here (right-click, Save As)